We want you to be completely satisfied with your order. However, due to the nature of our international shipping, we have a **No Return/Refund** policy on most items. Please read the details below to understand how we handle returns and refunds:

Returns

Unfortunately, we do not accept returns once an order has been confirmed and shipped. We encourage you to double-check your order details (size, color, quantity) before completing the purchase.

Refunds

Refunds are only available in cases where:

• The item you received is **defective** or **damaged**.
• The wrong product was shipped to you.

If your order meets one of the above criteria, please contact us **within 3 days of receiving your order** with clear photos of the issue, and we will assist you in processing your refund or exchange.

How to Request a Refund

If you believe you qualify for a refund, please follow these steps:

• Contact us within **3 days** of receiving your item at [insert email] or via **WhatsApp** at [insert WhatsApp link].
• Provide your **order number** and clear photos of the defective or incorrect product.
• We will review your request and, if approved, will provide instructions for returning the item (if applicable) and issuing a refund.

Exchanges

We do not offer exchanges. If your order qualifies for a refund, we will issue a full refund to your payment method once the product is returned (if applicable).

Shipping Fees

Shipping fees are non-refundable. If you are eligible for a refund, the cost of return shipping will be covered by us only in the case of defective or incorrect items.

Important Notes

• If you selected **Bank Transfer** as your payment method, the refund will be processed through the same method.
• All requests for refunds or returns must be made within **3 days of receiving your order** to be eligible.

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For further questions, feel free to contact us. We are here to assist you with any issues or concerns you may have.